Archive for Spring 2015

Role-Playing Scenarios: 3 Common Handoffs

Jun 01, 2015 No Comments

In Tawana Coleman’s 30-plus years as a practice development consultant, she has discovered that most dental practices struggle with primarily three patient handoffs. While there are many different types of scenarios that you can act out in a role-playing activity, these three are the best ones to start with in order to keep your team […]

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The Numbers Don’t Lie: Using Analytics

Jun 01, 2015 No Comments

The problem with traditional forms of marketing (like mailers and Yellow Pages ads) is the difficulty in tracking the return on investment. Websites are great because free tools like Google Analytics show you how web visitors find your site, how much time they spend on your site and which sites they go to after leaving […]

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Starting Blocks, Prep and Seat Checklists

Jun 01, 2015 No Comments

    CLICK HERE to read Dr. Downs “Starting Blocks” and learn why it’s not the finish, but the setup that counts.

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