Archive for Practice Management

One Team, One Goal

Jul 10, 2017 No Comments by

Creating Achievement-Oriented Teams. When I first started working at Arrowhead Dental Laboratory about 11 years ago, a colleague invited me to go on a backpacking trip with him and three other friends. The first year, we spent a week in the Uintah Mountains in northeastern Utah and climbed Mount Agassiz, a mountain with an elevation […]

Practice Management, Summer 2017 Read more

You Can Count on Me

Feb 28, 2017 No Comments by

Building Relationships of Low Fear and High Trust. Dr. Dick Barnes has often said, “People do business with people they like and trust.” In terms of dentistry, building relationships of low fear and high trust are important across many levels: doctor-to-patient, doctor-to-team member, team member-to-patient, etc. Patient relationships that are built on trust are important […]

Practice Management, Winter 2017, Winter 2017 Read more