Waiting Room 2.0

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“The dental waiting room is where good brands go to die.” That is what I tell the dental practices that I consult for. The reason is simple; waiting without purpose causes anxiety and taints...

Growing Beyond a Single Office

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In July 2004, I left the United States Air Force and opened my first private dental practice with a partner in Farmington, New Mexico. The practice was an immediate success and within twelve months...

A Room to Match the Message

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A Room to Match the Message Over the past 25 years I have searched for the case acceptance pearl that will have patients saying a resounding “Yes” to recommended treatment. I thought that pearl would...

Get Out of the Way!

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They say there are five basic obstacles to success: fear, lack of goals, holding onto the past, distraction, and poor influences. I think this holds true for dentistry and I would add one more...

I Got the Winning Smile

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I have had the privilege of working for Arrowhead Dental Laboratory and the Dr. Dick Barnes Group for ten years. During that time I have seen amazing smile transformations from both a clinical and technical perspective. Although I knew the process rather well, my own experience as a patient was surprising.

10 Swords of Truth

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In 23 years of practicing dentistry, I have seen what works—and what does not. I have discovered great dissimilarities between what people say will work technically in the clinic and how we manage our practices.

Changing Directions

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Have you ever wondered why some dentists seem to do much better financially? Do you hear colleagues talking about the comprehensive cases they have completed and find yourself saying, “I’m not into that kind of dentistry”? Do you feel as though this is boasting and could be taking advantage of the patient financially?

A Journey Worth Taking

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At an Arrowhead course taught by Dr. Jim Downs, I was introduced to a startling statistic: 75 percent of dentists have never prepped a full arch. I was definitely one who fit into that category. It all changed when a patient, Jeff, came to me for help.

The Art of the Dance

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Dancing can be defined as “to leap or skip about excitedly,” or, “to take a series of rhythmical steps and movements.” In many ways the second definition relates to dentistry as well. Both activities require dedication, constant practice, and the ability to quickly read and adapt to a situation.

Help Your Patients Decide

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Getting a patient excited about full arch or full mouth treatment requires several important steps. First, as demonstrated in Dr. Barnes’ structure, the dentist must make building a relationship priority number one. This is...

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