Role-Playing Scenarios: 3 Common Handoffs

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In Tawana Coleman’s 30-plus years as a practice development consultant, she has discovered that most dental practices struggle with primarily three patient handoffs. While there are many different types of scenarios that you can...

The Numbers Don’t Lie: Using Analytics

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The problem with traditional forms of marketing (like mailers and Yellow Pages ads) is the difficulty in tracking the return on investment. Websites are great because free tools like Google Analytics show you how...

Starting Blocks, Prep and Seat Checklists

    CLICK HERE to read Dr. Downs "Starting Blocks" and learn why it's not the finish, but the setup that counts.

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