Hire Ground
ACHIEVE NEW HEIGHTS WITH BETTER HIRING PRACTICES.
If you’ve ever hired the wrong person, you know how stressful, awkward, and costly that mistake can be. As a practice development trainer, I have visited with thousands...
Create an Uncommon Practice
Five Messages for New Patients.
A couple of years ago, the University of Arkansas (UARK) Razorbacks adopted the motto, “We Are Uncommon.” The head football coach, Bret Bielema, introduced the phrase at his 2012 introductory...
Using the Words That Work
The Right Phrases Can Improve Communication.
Albert Einstein is quoted as saying, “The significant problems we face cannot be solved at the same level of thinking we were at when we created them.” In all...
Going Forward
Creating Opportunities for Success.
Creating opportunity is taking action, which results in positive outcomes. Opportunities can be created by adopting behaviors that lead to being hired or promoted, or opening new doors for success. Regardless,...
You Can Count on Me
Building Relationships of Low Fear and High Trust.
Dr. Dick Barnes has often said, “People do business with people they like and trust.” In terms of dentistry, building relationships of low fear and high...
Data Mining for Dentists
Striking Gold with Your Practice Management Software.
If we keep doing what we’re doing, we’re going to keep getting what we’re getting.” Steven R. Covey, educator and author of The 7 Habits of Highly...
The Numbers Don’t Lie
Illuminate Your Dental Practice Performance with KPIs.
Is your dental practice as busy as you’d like it to be? Do you feel like your practice is getting busier and busier, but at the end of...
The Dr. Dick Barnes Structure
3 Steps That Move You Forward.
If you are not moving forward, you are moving backward. This saying is applicable to many things in life—especially dental practices. It means that there’s no such thing as...
Getting Hip with HIPAA
Four Areas for Front Office Team Members to Know.
HIPAA, formally known as the Health Insurance Portability and Accountability Act, was signed into law in 1996. According to the California Department of Health Care Services,...
Finding the Money
Part 1: Helping Patients Pay for Treatment.
When a patient accepts the treatment that a doctor has recommended, it’s an exciting time! It’s exciting for the patient because he or she has caught the vision...
