Author Archive

The Power of the Handoff

Jun 01, 2015 No Comments by

TACKLE THE PROBLEM OF PATIENT TRANSITIONS.  The date is January 17, 1988. The Cleveland Browns and Denver Broncos face each other on the Denver eight-yard line. It’s the AFC Championship game and only 1:12 minutes remain on the clock. If the Browns can make a touchdown, they will tie the game. Tensions are high. The […]

Spring 2015, Strategies Read more

Growing Beyond a Single Office

Sep 18, 2013 No Comments by

In July 2004, I left the United States Air Force and opened my first private dental practice with a partner in Farmington, New Mexico. The practice was an immediate success and within twelve months we added more dentists, equipment, and team members to keep up with patient demand. At the three-year mark, it was evident […]

Practice Profiles, Summer 2013 Read more