Archive for A Closer Look

Waiting Room 2.0

Sep 18, 2013 No Comments

“The dental waiting room is where good brands go to die.” That is what I tell the dental practices that I consult for. The reason is simple; waiting without purpose causes anxiety and taints the entire patient experience. A waiting room experience devoid of engagement can dramatically diminish the effectiveness of case presentations and as […]

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A Journey Worth Taking

Nov 17, 2010 No Comments

At an Arrowhead course taught by Dr. Jim Downs, I was introduced to a startling statistic: 75 percent of dentists have never prepped a full arch. I was definitely one who fit into that category. It all changed when a patient, Jeff, came to me for help.

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E.MAX to the Max

Oct 01, 2009 No Comments

Numerous dental materials have come and gone over the past years. Many of their manufacturers have laid claims to a pure nonmetal aesthetic material with superior enamel-like strength. That’s like saying your dental practice provides the best service and the highest quality at the lowest price. The incongruence in that statement says it all. I’d […]

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The Reinvention of Digital Scanning

Jul 01, 2009 No Comments

When the digital dental scanner was introduced in 1987, a paradigm shift was created in the way dental impressions could be made. But it was 20 years later when scanner hardware and software fulfilled the potential desired by dentists everywhere. In 2007, digital impression companies produced, a more user-friendly system that produced a significant increase […]

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