Become the Best Choice
I lead the Total Team Training seminars for the Dr. Dick Barnes Group, and I consider it a privilege. Not only do I get to practice and teach active listening skills, my heart is touched often by attendees’ responses.
Take the First Step
What is the first step for the dentist? Is it dental school? Of course you have worked so hard and prepared well. Is it the latest and greatest dental technology? Is it hiring a consultant? Is it getting the most up-to-date office design?
What We Think, We Will Become
These past few months have been stressful for many of you. My heart has felt deeply for you all as I've heard about the...
Go to the Next Level
OK, so production is up and better than ever. Your dental schedule is predictable, with patients who want to be in your office and...
Do You Hear What I Hear?
We all know that you never get a second chance to make a first impression. What many people do not realize is what goes...
Excellence Is A Choice
CHANGE YOUR PRACTICE FROM “GOOD” TO “GREAT” USING FOUR PROVEN METHODS.
As we all have the freedom to make positive choices in our personal lives, dentists...
Is Your Team Making The Honor Roll
HOW EVALUATIONS IMPROVE OVERALL PERFORMANCE.
When I meet with a new dental team, one of the first steps that I take is to conduct an...
How Can I Possibly Pay for This?
ANSWERING KEY FINANCIAL QUESTIONS.
When it comes to comprehensive dentistry, most patients inevitably ask two key questions immediately after they are presented with a dentist’s...
The Untapped Power of Your Recall System
INCREASE YOUR PRODUCTION USING EXISTING PATIENTS.
There’s one simple truth about dentistry that can’t be refuted: the lifeblood of every practice is the patients—both new...
Role-Playing Scenarios: 3 Common Handoffs
In Tawana Coleman’s 30-plus years as a practice development consultant, she has discovered that most dental practices struggle with primarily three patient handoffs. While...
