Get Out of the Way!
They say there are five basic obstacles to success: fear, lack of goals, holding onto the past, distraction, and poor influences. I think this...
A Room to Match the Message
A Room to Match the Message
Over the past 25 years I have searched for the case acceptance pearl that will have patients saying a...
Growing Beyond a Single Office
In July 2004, I left the United States Air Force and opened my first private dental practice with a partner in Farmington, New Mexico....
Waiting Room 2.0
“The dental waiting room is where good brands go to die.” That is what I tell the dental practices that I consult for. The...
Think you know everything about Bruxism? Think Again!
For years we have searched for answers regarding why some of our patients clench and/or grind their teeth. We have blamed this so called...
The Hygiene Department Set a More Profitable Course
The potential impact of a highly empowered hygiene department is almost limitless. As business owners, we are constantly looking for ways to improve and...
Do You Hear What I Hear?
We all know that you never get a second chance to make a first impression. What many people do not realize is what goes...
Navigate Medical Billing
Medical billing in a dental office? How is this possible? For the past 17 years, I have experienced, firsthand, successful reimbursement from medical insurance...
Building A Better Smile
For years I was embarrassed over the appearance of my teeth. Especially being a dental ceramist. I felt like every time I told someone...
Elevating Dentistry
The other day I was going through some files and I came across an article that I wrote in 1989. I was curious to...
