Secrets of Success

Dentistry stopped being about income and instead became my personal means for giving back to people.

I asked a colleague why he always ate at a certain establishment. He stopped for a second, patted his belly, shrugged apathetically and replied, “The food fills the hole and it’s cheap.”

Traditionally, dentistry has been a business based upon need. However, I have found that when my patients truly value dental health and wellness, then, at the very least, they are more appreciative of my...

I don’t know about you, but I have always enjoyed seeing claims demystified. Oftentimes I find myself watching shows like “MythBusters” or visiting websites like snopes.com to validate e-mail claims that promise success, wealth,...

A Room to Match the Message Over the past 25 years I have searched for the case acceptance pearl that will have patients saying a resounding “Yes” to recommended treatment. I thought that pearl would...

“DOWN” WITH DENTAL DISCOURAGEMENTS: SUCCESSFUL WAYS TO OVERCOME THEM.  Often when I conduct my courses, I am greeted by dentists who share with me some of their professional difficulties. Some struggle with financial issues. Others...

THE METRIC THAT MAKES A FRIEND OF YOUR FINANCES. Numbers. They can either be your friends or your enemies. Your closest chums or your fiercest foes. Believe me, it’s much easier on your health, happiness...

IT'S NOT THE FINISH, BUT THE SETUP THAT COUNTS. Every successful track athlete knows the importance of a good start. If the starting blocks aren’t setup exactly right, if the feet aren’t placed in the...

GETTING PATIENTS TO SAY YES TO TREATMENT. You know the drill. A patient a comes into the office after an absence of several years. After the hygienist works on the patient, he or she sees...

How to Overcome the Past and Get the Practice You Want. As a new dentist, I learned everything I could about building and growing my practice, including meeting key individuals who mentored me along the...