Do You Hear What I Hear?
We all know that you never get a second chance to make a first impression. What many people do not realize is what goes...
The Hygiene Department Set a More Profitable Course
The potential impact of a highly empowered hygiene department is almost limitless. As business owners, we are constantly looking for ways to improve and...
Think you know everything about Bruxism? Think Again!
For years we have searched for answers regarding why some of our patients clench and/or grind their teeth. We have blamed this so called...
Waiting Room 2.0
“The dental waiting room is where good brands go to die.” That is what I tell the dental practices that I consult for. The...
Growing Beyond a Single Office
In July 2004, I left the United States Air Force and opened my first private dental practice with a partner in Farmington, New Mexico....
A Room to Match the Message
A Room to Match the Message
Over the past 25 years I have searched for the case acceptance pearl that will have patients saying a...
Get Out of the Way!
They say there are five basic obstacles to success: fear, lack of goals, holding onto the past, distraction, and poor influences. I think this...
I Got the Winning Smile
I have had the privilege of working for Arrowhead Dental Laboratory and the Dr. Dick Barnes Group for ten years. During that time I have seen amazing smile transformations from both a clinical and technical perspective. Although I knew the process rather well, my own experience as a patient was surprising.
10 Swords of Truth
In 23 years of practicing dentistry, I have seen what works—and what does not. I have discovered great dissimilarities between what people say will work technically in the clinic and how we manage our practices.
Changing Directions
Have you ever wondered why some dentists seem to do much better financially? Do you hear colleagues talking about the comprehensive cases they have completed and find yourself saying, “I’m not into that kind of dentistry”? Do you feel as though this is boasting and could be taking advantage of the patient financially?