Issues

We all know that you never get a second chance to make a first impression. What many people do not realize is what goes into making a positive, lasting first impression and conversely, what...

The potential impact of a highly empowered hygiene department is almost limitless. As business owners, we are constantly looking for ways to improve and enhance the cash flow generated by the business. There is...

For years we have searched for answers regarding why some of our patients clench and/or grind their teeth. We have blamed this so called “parafunctional activity” on everything from premature occlusal contacts, dysfunctional mandibular...

“The dental waiting room is where good brands go to die.” That is what I tell the dental practices that I consult for. The reason is simple; waiting without purpose causes anxiety and taints...

In July 2004, I left the United States Air Force and opened my first private dental practice with a partner in Farmington, New Mexico. The practice was an immediate success and within twelve months...

A Room to Match the Message Over the past 25 years I have searched for the case acceptance pearl that will have patients saying a resounding “Yes” to recommended treatment. I thought that pearl would...

They say there are five basic obstacles to success: fear, lack of goals, holding onto the past, distraction, and poor influences. I think this holds true for dentistry and I would add one more...

I have had the privilege of working for Arrowhead Dental Laboratory and the Dr. Dick Barnes Group for ten years. During that time I have seen amazing smile transformations from both a clinical and technical perspective. Although I knew the process rather well, my own experience as a patient was surprising.

In 23 years of practicing dentistry, I have seen what works—and what does not. I have discovered great dissimilarities between what people say will work technically in the clinic and how we manage our practices.

Have you ever wondered why some dentists seem to do much better financially? Do you hear colleagues talking about the comprehensive cases they have completed and find yourself saying, “I’m not into that kind of dentistry”? Do you feel as though this is boasting and could be taking advantage of the patient financially?